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What is your privacy policy?
How is my order shipped?
Do you ship outside the United States?
How can I find out the status of my order?
What are your terms of payment?
What is your return policy?
What are the Shipping Fees?
Do you accept special orders?


What is your privacy policy?
This is so very important. Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. What Information is Collected: As part of the order process, the following information is collected from shoppers: Name Shipping/Billing Address Email Address How That Information is Used: All information that you share with us is confidential. We only collect personal information from customers in order to process billing, fulfill orders and provide a personal and customized shopping experience. We do not share any information with any outside parties or send "junk" or "spam" mail.

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How is my order shipped?
We know how special these tiny treasures are to you, after all buttons are happy little objects. Each pin, magnet and mirror is shipped safely protected in a bubble envelope. Each order is double checked for accuracy and all pins are normally shipped within 24 hours of payment.

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Do you ship outside the United States?
Absolutely, but it does cost a bit more. A whole pound of buttons shipped overseas is $3.50. Over a pound (16 buttons) we pay the shipping.

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How can I find out the status of my order?
You will be notified by email on the day your item is shipped. If you have any concerns or questions you can always email us at: joyce@buttonbanter.com

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What are your terms of payment?
I accept PayPal and Google Checkout for all customers wishing to use a credit card. I also accept bank checks and money orders from customers in the United States. For international sales we require either PayPal, Google Checkout, International Money Orders or Checks drawn on United States Bank Accounts.

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What is your return policy?
Our return policy is simple: 100% Satisfaction Guaranteed Your satisfaction is important to me and all purchases are fully refundable for the purchase price within 14 days of receipt of item. Products must be returned in same condition as shipped. Return shipping charges are not refunded.

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What are the Shipping Fees?
I hate shipping fees but unfortunately on a dollar pin I have to charge them, darn post office keeps raising the rates. I have also learned (the hard way) that the post office considers any mail that is not paper a package at you guess it, a higher rate. The advantage for the extra charge is the ability to include the delivery confirmation in the fee. For my customers in the United States shipping is $2.00 for 16 pins or up to one pound. 16 Pins do not equal a pound but I like to keep things simple, especially when it comes to math. Canada $2.50 and Overseas $3.50. All areas get the same deal of free postage for orders over 1 pound (16 buttons)!

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Do you accept special orders?
Absolutely! I love making buttons for birthdays', bridal and baby showers, weddings, reunions, and all sorts of gatherings. Have your own design, no problem, I can format and personalize your designs or we can work out an idea you may have. Just email me and I will make you an offer you can't refuse.

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Last Updated: 25 Jul 2017 08:01:46 PDT home  |  about  |  terms  |  contact
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